000 00542nam a2200205Ia 4500
005 20210412125243.0
008 140515s9999||||xx |||||||||||||| ||und||
020 _a8125912053
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bMOH
100 _aMohamed, H Peeru
245 _aCustomer relationship management
_b: a step by step approach
260 _aNew Delhi :
_bVikas,
_c2005
300 _a224p.
650 _aManagement
650 _aMarketing Management
700 _aSagadevan, A
_937007
942 _cBK
999 _c11894
_d11894