| 000 | 00473nam a2200169Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11891 _d11891 |
||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a8120318099 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bGOS |
||
| 100 |
_aGosney, John W _92939 |
||
| 245 | _aCustomer relationship management essentials | ||
| 260 |
_aNew Delhi: _bPrentice Hall of India, _c2003 |
||
| 300 | _a234p. | ||
| 650 |
_aManagement _940636 |
||
| 700 |
_aBoehm, Thomas P _9938 |
||
| 942 | _cBK | ||