000 00319nam a2200121Ia 4500
005 20241118113708.0
008 140515s9999||||xx |||||||||||||| ||und||
040 _aUPES LIBRARY
082 _a658.812
_bSHA
245 _aCustomer relationship management
260 _aNew Delhi :
_bPrentice Hall of India,
942 _cBK
999 _c11888
_d11888