000			00460nam a2200181Ia 4500
999			_c11887 _d11887
005			20250428104915.0
008			140515s9999||||xx |||||||||||||| ||und||
020			_a8177581341
040			_aUPES LIBRARY _bEnglish
082			_a658.812 _bKIN
100			_aKincaid, Judith W _94136
245			_aCustomer relationship management
260			_aNew Delhi: _bPearson, _c2006
300			_a479p.
650			_aManagement _943617
942			_cBK