000 | 00369nam a2200145Ia 4500 | ||
---|---|---|---|
005 | 20230727120142.0 | ||
008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
040 | _aUPES LIBRARY | ||
082 |
_a658.812 _bKNO |
||
100 |
_aKnox, Simon _94196 |
||
245 | _aCustomer relationship management | ||
260 |
_aNew Delhi : _bElsevier, _c2008 |
||
650 | _aManagement | ||
942 | _cBK | ||
999 |
_c11881 _d11881 |