| 000 | 00369nam a2200145Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11723 _d11723 |
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| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.8 _bDAS |
||
| 100 |
_aDas, Ranjan _947218 |
||
| 245 | _aStrategic management of services | ||
| 260 |
_aNew Delhi: _bOxford Uninversity Press, _c1997 |
||
| 650 |
_aManagement _947219 |
||
| 942 | _cBK | ||