| 000 | 00533nam a2200181Ia 4500 | ||
|---|---|---|---|
| 005 | 20241009162243.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.8 _bZEI |
||
| 100 |
_aZeithmal, Valaxe A. _945597 |
||
| 245 | _aService marketing-integrated customer focus across the firm | ||
| 250 | _a3rd | ||
| 260 |
_aNew Delhi: _bTata McGraw Hill, _c2003 |
||
| 650 |
_aMarketing _96158 |
||
| 653 | _aCustomer services - marketing | ||
| 654 | _aRelationship marketing | ||
| 942 | _cBK | ||
| 999 |
_c11694 _d11694 |
||