| 000 | 00544nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20211209140935.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a8120325982 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.8 _bSRI |
||
| 100 |
_aSrinivasan, R. _98246 |
||
| 245 |
_aService marketing _b: the Indian context |
||
| 260 |
_aNew Delhi: _bPrentice Hall of India, _c2005 |
||
| 300 | _a242p. | ||
| 650 |
_aMarketing _96158 |
||
| 653 | _aCustomer services - marketing | ||
| 654 | _aRelationship marketing | ||
| 942 | _cBK | ||
| 999 |
_c11692 _d11692 |
||