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| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0195667581 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
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| 082 |
_a658.8 _bAPT |
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| 100 |
_aApte, Govind _9291 |
||
| 245 | _aService marketing | ||
| 260 |
_aNew Delhi: _bOxford, _c2007 |
||
| 300 | _a440p. | ||
| 650 |
_aMarketing _96158 |
||
| 653 | _aCustomer services - marketing | ||
| 654 | _aRelationship marketing | ||
| 942 | _cBK | ||
| 999 |
_c11686 _d11686 |
||