000 | 00338nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
040 | _aUPES LIBRARY | ||
041 | _aEnglish | ||
082 |
_a658.8 _bHIL |
||
100 |
_aHill, N _93420 |
||
245 | _aHandbook of Customer Satisfaction | ||
260 |
_aNew Delhi _bInfinity Books _c2006 |
||
942 | _cDD | ||
999 |
_c11528 _d11528 |