000			00372nam a2200133Ia 4500
999			_c11273 _d11273
008			140515s9999||||xx |||||||||||||| ||und||
040			_aUPES LIBRARY _bEnglish
082			_a658.562 _bCHA
100			_aCharantimath, Poornima M _91404
245			_aTotal quality management
260			_aNew Delhi: _bPearson Education, _c2003
650			_aManagement _945736
942			_cBK