| 000 | 00394nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11262 _d11262 |
||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.562 _bSUM |
||
| 100 |
_aSummers, Donna C S _940699 |
||
| 245 | _aQuality Management : creating and sustaining organizational effectiveness | ||
| 260 |
_aNew Delhi: _bPrentice Hall of India, _c2005 |
||
| 650 |
_aManagement _940700 |
||
| 942 | _cBK | ||