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_c11243 _d11243 |
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| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
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| 082 |
_a658.562 _bSIN |
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| 100 |
_aSingh, Akhilesh, N _940189 |
||
| 245 | _aCreating customer driven quality | ||
| 260 |
_aNew Delhi: _bExcel Books, _c2000 |
||
| 650 |
_aManagement _940190 |
||
| 942 | _cBK | ||