000 | 00470nam a2200169Ia 4500 | ||
---|---|---|---|
005 | 20230807145539.0 | ||
008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
020 | _a8174461337 | ||
040 |
_aUPES LIBRARY _bEnglish |
||
082 |
_a658.45 _bJAM |
||
100 |
_aJames, Judi _9744597 |
||
245 |
_aPeople talk _b: the skills of positive communication and customer care |
||
260 |
_aNew Delhi : _bExcel Books, _c1998 |
||
300 | _a78p. | ||
650 | _aManagement | ||
942 | _cBK | ||
999 |
_c11015 _d11015 |