000			00435nam a2200169Ia 4500
999			_c10863 _d10863
008			140515s9999||||xx |||||||||||||| ||und||
020			_a8131701689
040			_aUPES LIBRARY _bEnglish
082			_a658.4092 _bTOW
100			_aTownsend, Pat _943621
245			_aLeadership in Action complete quality process
260			_aNew Delhi: _bPearson Education, _c2006
650			_aLeadership _99926
650			_aManagement _943622
942			_cBK