000 00544nam a2200205Ia 4500
999 _c10230
_d10230
008 140515s9999||||xx |||||||||||||| ||und||
020 _a8129702606
040 _aUPES LIBRARY
_bEnglish
082 _a658.562
_bBES
100 _aBesterfield, Dale H
_9731
245 _aTotal quality management
250 _a3rd ed.
260 _aNew Delhi:
_bPearson,
_c2005
300 _a640p.
650 _aManagement
_941025
650 _aTotal Quality Management
_913321
700 _aMichna, Carol Besterfield
_941023
942 _cBK