000 00508nam a2200193Ia 4500
005 20210715103229.0
008 140515s9999||||xx |||||||||||||| ||und||
020 _a8178082705
040 _aUPES LIBRARY
_bEnglish
082 _a658.401
_bBES
100 _aBesterfield, Dale H
_9731
245 _aTotal quality management
250 _a2nd ed.
260 _aNew Delhi :
_bPearson Education,
_c2003
300 _a533p.
650 _aManagement
700 _aMichan, Carol Besterfield
_934007
942 _cBK
999 _c10229
_d10229