Beyond porter's forces The role of customers relationship management in the Indian petroleum industry (Record no. 16322)

MARC details
000 -LEADER
fixed length control field 00572nam a2200205Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140515s9999||||xx |||||||||||||| ||und||
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
041 ## -
-- English
082 ## - DDC NUMBER
Classification number SES-2005OGM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Seshadri, Neha
245 ## - TITLE STATEMENT
Title Beyond porter's forces The role of customers relationship management in the Indian petroleum industry
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Dehradun
Name of publisher, distributor, etc UPES
Date of publication, distribution, etc 2003-05
300 ## - PHYSICAL DESCRIPTION
Pages 74
650 ## - SUBJECT
Subject CRM
650 ## - SUBJECT
Subject Dissertations
650 ## - SUBJECT
Subject Management - Dissertation
700 ## - ADDED ENTRY PERSONAL NAME
Added Entry Personal Name Mohd. Washid
942 ## - Item Type
Koha item type Theses & Dessertations
505 ## -
-- MBA(OGM)2003-2005
Holdings
Withdrawn status Lost status Damaged status Not for loan Koha collection Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Koha issues (times borrowed) Koha full call number Barcode (Accession No.) Koha date last seen Price effective from Koha item type
      Reference Books (Not For Loan) Dissertations Management Library Management Library Reference 05/16/2014   SES-2005OGM DI23 05/16/2014 05/16/2014 Theses & Dessertations