Simply better : Winning and keeping customers by delivering what matters most (Record no. 11912)

MARC details
000 -LEADER
fixed length control field 00563nam a2200181Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140515s9999||||xx |||||||||||||| ||und||
020 ## - ISBN
International Standard Book Number 9780875843988
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
Language of cataloging English
082 ## - DDC NUMBER
Classification number 658.812
Book Number BAR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Barwise, Patrick
245 ## - TITLE STATEMENT
Title Simply better : Winning and keeping customers by delivering what matters most
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston
Name of publisher, distributor, etc Harvard Business School
Date of publication, distribution, etc 2004
300 ## - PHYSICAL DESCRIPTION
Pages xiv, 216
650 ## - SUBJECT
Subject Management
650 ## - SUBJECT
Subject Customer Relationship Management
700 ## - ADDED ENTRY PERSONAL NAME
Added Entry Personal Name Meehan, Sean
942 ## - Item Type
Koha item type Books Lending
100 ## - MAIN ENTRY--PERSONAL NAME
-- 582
650 ## - SUBJECT
-- 66033
650 ## - SUBJECT
-- 6971
700 ## - ADDED ENTRY PERSONAL NAME
-- 5057
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Source of acquisition Cost, normal purchase price Koha issues (times borrowed) Koha full call number Barcode (Accession No.) Koha date last seen Koha date last borrowed Cost, replacement price Price effective from Koha item type Koha collection
    Dewey Decimal Classification     Central LIBRARY Central LIBRARY R11 - SPECIAL COLLECTION 05/10/2018 Book World 1499.00 3 658 BAR DD51312 08/03/2023 05/19/2023 2998.00 04/06/2018 Books Lending Fiction/Non-Fiction
    Dewey Decimal Classification     Management Library Management Library R-20-Reference Section 05/16/2014 Book World 1495.00 1 658.812 BAR DD24657 01/29/2019 01/21/2019 2990.00 01/22/2014 Books Lending