Customer relationship management essentials (Record no. 11891)

MARC details
000 -LEADER
fixed length control field 00473nam a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140515s9999||||xx |||||||||||||| ||und||
020 ## - ISBN
International Standard Book Number 8120318099
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
Language of cataloging English
082 ## - DDC NUMBER
Classification number 658.812
Book Number GOS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gosney, John W
245 ## - TITLE STATEMENT
Title Customer relationship management essentials
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi:
Name of publisher, distributor, etc Prentice Hall of India,
Date of publication, distribution, etc 2003
300 ## - PHYSICAL DESCRIPTION
Pages 234p.
650 ## - SUBJECT
Subject Management
700 ## - ADDED ENTRY PERSONAL NAME
Added Entry Personal Name Boehm, Thomas P
942 ## - Item Type
Koha item type Books Lending
100 ## - MAIN ENTRY--PERSONAL NAME
-- 2939
650 ## - SUBJECT
-- 40636
700 ## - ADDED ENTRY PERSONAL NAME
-- 938
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Koha collection Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Cost, normal purchase price Koha issues (times borrowed) Koha full call number Barcode (Accession No.) Koha date last seen Cost, replacement price Price effective from Koha item type Source of acquisition Koha date last borrowed
    Dewey Decimal Classification   Reference Books (Not For Loan) Reference Management Library Management Library R-20-Reference Section 05/16/2014 195.00   658.812 GOS DD4082 05/16/2014 390.00 05/16/2014 Books Lending    
            Management Library Management Library L17-Lending Section 05/16/2014 195.00 1 658.812 GOS DD12195 10/10/2019 390.00 10/20/2005 Books Lending   07/09/2019