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Employees first customer second : turning conventional management upside down

Nayar, Vineet

Employees first customer second : turning conventional management upside down - Boston: Harvard Business Review, 2010 - viii, 198p.

ISBN: 9781422143872

Subjects--Topical Terms:
Management

Subjects--Index Terms: Human resource management

Subjects--Facted Index Terms:
Organizational change

Dewey Class. No.: 658 / NAY

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