E-service new directions in theory and practice
Rust, Roland T
E-service new directions in theory and practice - New Delhi : Prentice Hall of India, 2003 - 335p.
812032241X
Management
Marketing management
658.05225 / RUS
E-service new directions in theory and practice - New Delhi : Prentice Hall of India, 2003 - 335p.
812032241X
Management
Marketing management
658.05225 / RUS