Customer relationship management : concepts and technologies
Buttle, Francis
Customer relationship management : concepts and technologies - 3rd ed - London : Routledge, 2015 - xxv, 400p.
9781138236813
Management
CRM
658.812 / BUT
Customer relationship management : concepts and technologies - 3rd ed - London : Routledge, 2015 - xxv, 400p.
9781138236813
Management
CRM
658.812 / BUT