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CRM at the speed of light : Essential customer strategies for the 21st century

Greenberg, Paul

CRM at the speed of light : Essential customer strategies for the 21st century - 3rd - New Delhi: Tata McGraw Hill, 2007 - 670p.

ISBN: 0070590575

Subjects--Topical Terms:
Management

Subjects--Index Terms: CRM

Dewey Class. No.: 658.812 / GRE

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