Toyota way to service excellence : lean transformation in service organizations
Liker, Jeffrey K.
Toyota way to service excellence : lean transformation in service organizations - New Delhi: McGraw Hill, 2017 - xxviii, 419p.
9789352604364 9352604369
Business management
338.76 / LIK
Toyota way to service excellence : lean transformation in service organizations - New Delhi: McGraw Hill, 2017 - xxviii, 419p.
9789352604364 9352604369
Business management
338.76 / LIK