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Customer relationship management

Peelen, Ed

Customer relationship management - New Delhi : Pearson, 2005 - xvi, 433p.

BB59617
12th impression 2017
Reprint 2009

ISBN: 9788131725405

Subjects--Topical Terms:
Management

Subjects--Index Terms: CRM

Dewey Class. No.: 658.812 / PEE

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