Total access : giving customers what they want in an any time, anywhere world
McKenna, Regis
Total access : giving customers what they want in an any time, anywhere world - Boston: Harvard Business School, 2002 - xv, 252p.
9781578512447
Management
Customer Relations
658 / MCK
Total access : giving customers what they want in an any time, anywhere world - Boston: Harvard Business School, 2002 - xv, 252p.
9781578512447
Management
Customer Relations
658 / MCK