Service marketing-integrated customer focus across the firm
Zeithmal, Valaxe A.
Service marketing-integrated customer focus across the firm - 3rd - New Delhi: Tata McGraw Hill, 2003
Marketing
Customer services - marketing
Relationship marketing
658.8 / ZEI
Service marketing-integrated customer focus across the firm - 3rd - New Delhi: Tata McGraw Hill, 2003
Marketing
Customer services - marketing
Relationship marketing
658.8 / ZEI